Customer Centricity
Workshop
Do your engineers struggle to connect their work to customer impact? This full-day workshop closes that gap — helping engineering teams translate feedback into decisions, prioritise by value, and ship with a clear Definition of Done.
€4,500 excl. VAT · per group · up to 12 participants · on-site or remote
What your team will learn
Teams work through a realistic scenario — building a “Back in Stock Notification” feature from customer need to technical implementation. They brainstorm, plan, write tickets, and present — leaving with frameworks they can apply immediately.
What participants leave with
- →Translate customer feedback into technical solutions
- →Prioritise features based on customer value, not just technical feasibility
- →Build customer-centric features using MVP thinking and iteration
- →Create a clear Definition of Done with customer impact at centre
Perfect for: Product teams · Engineering teams struggling with business alignment · Quarterly kick-offs
Hands-on, not lecture-based.
Full day, on-site or remote
The workshop runs as a single intensive day — enough time to go deep, not so long that energy drops. Available on-site at your office or delivered remotely.
Up to 12 participants
Small enough for every participant to actively engage. Large enough to generate real team dynamics and group feedback.
Frameworks you use on Monday
Every exercise produces an artefact your team can immediately apply. No theory without a corresponding tool.
Investment
€4,500
excl. VAT · per group · up to 12 participants · on-site or remote
Request this workshop →Or book a 30-minute discovery call first.
Every workshop supports the next generation of developers.
10% of every workshop goes directly to tech initiatives that bring more people into the industry — TechMeUp, HackYourFuture, SheSharp, and GirlCode.